Abaqokeleli bematyala abaziwa ngokunyanisekileyo kunye neenkonzo zabathengi. Unyaka emva konyaka, abaqokeleli beetyala babala phakathi kwoluhlu lwe-FTC olukhalazo kakhulu, oluwela kuphela emva kobusela besazisi. I-FTC inayo uluhlu lwabaqokeleli bamatyala abaziphatha kakubi kangangokuba baye bavinjelwa kweli shishini ngokupheleleyo.
Ekuzameni kwabo ukuqokelela kuwe, abaqokeleli beetyala ngezinye iinkqubo basebenzisa itoni enobudlova, babonakalise ukukhathazeka okanye ukukhathazeka ngemali yakho, okanye bathethe kakubi.
Abanye abaqokeleli bawela umgca kwaye basebenzise izinsongelo okanye batyekise amaqhinga ukuze bazame ukuba uhlawule. Ukuba kwenzeka ukuba uthethe umqokeleli omhle, qwa lasela inhlanhla. Ekubeni inxalenye echasene nayo, ukwazi indlela yokujongana nabaqokeleli abanokuzikhusela kunokukunceda ukuba ungaxhatshazwa ube yinkokhelo ongeke ukwazi ukuyisebenzisa. Nazi ezinye iindlela onokujamelana ngazo nabaqokeleli bematyala abanetyala.
Yazi amalungelo akho .
Abaqokeleli bematyala, abaqokeleli beetyala zenkampani yesithathu ukuba bathetheke, kufuneka ukuba balandele uMthetho woBuqokelelo boTyala lokuTyala . Lo ngumthetho waseburhulumenteni ochaza ukuba ngubani na abaqokelelwa ityala kwaye abanako ukwenza xa beqokelela ityala kuwe. Umthetho uthi abavunyelwe ukukubiza phambi kwe-8 okanye emva kwe-9 ntambama, besongela ubundlobongela ngawe, besongela ukukufaka entolongweni ngenxa yetyala, okanye ukubiza ngokuphindaphindiweyo ukuba kukucaphukise.
Thatha umqaphela.
Ngaphambi kokuba wamkele i-call collector's call, bamba ipeni kunye nephepha uze uhlawule amanqaku kwifowuni .
Ukuba ufuna ukufaka isikhalazo okanye ukumangalela umqokeleli, la manqaku aya kusebenza ngendlela owenza ngayo ityala lakho kumqokeleli wetyala.
Gcina iimvakalelo zakho phantsi kolawulo.
Kungaba nzima, ingakumbi ukuba uthetha nomqokeleli weebhanti okanye uhlasele, kodwa ukuzola kulungile. Abaqokeleli bematyala baqeqeshwe ukuba babe nolusu olunqamlekileyo ekuxhatshazweni kwabathengi, ngoko ukuvutha komsindo akuyi kukufumana naphi na.
Ayiyi kumisa umqokeleli ekubizeni. Ayiyi kusula ityala lakho.
Yeka ukuzama ukuzichaza.
Ukuba ubunzima bezezimali kukuthintela ukuhlawula ityala lakho, unokuqiniseka ngendlebe enovelwano. Ngelishwa, ngokuqhelekileyo abaqokeleli berhafu abaxhalabele ngemali yakho kwaye endaweni yoko baya kukucela ukuba uzikhathaze ngokwakho ukuhlawula ityala. Qaphela xa ungafumani ndawo kwaye unqume ukuzama ukucela icala lakho.
Ukuphelisa umnxeba.
Ukuba incoko kunye nomqokeleli wetyala iqala ukujika into ongayifuni ukujongana nayo, vele uqede umnxeba. Hlomela xa kufuneka.
Ungathathi ifowuni.
Awunanto ukuthetha nabaqokeleli beetyala, ngokukodwa ngokunyanisekileyo. Emva kokuba ufumene inombolo yefowuni umqokeleli akubizela, sebenzisa i-ID yakho yefowuni ukucima ifowuni yabo. Ukuba babiza i-smartphone yakho, unokwazi ukukhuphela i-app okanye ulungise izicwangciso eziza kuthumela iifowuni ngqo kwi-voicemail. Yazi nje ukuba ukukhusela iifowuni zabo akuyi kwenza ukuba umqokeleli wetyala ahambe. Basenokuqhubeka bebiza kude uhlawule ityala okanye bathengise i-akhawunti kwenye ityala.
Yenza ukuba bayeke ukubiza.
Unelungelo lokucela abaqokeleli beetyala ukuba bayeke ukukubiza . Ukubanjwa kukuba kufuneka wenze isicelo ngokubhaliweyo .
Oku kungathi ukuthetha nomqokeleli wetyala ubuncinane kanye ukuze uthole idilesi yabo yokuposa. Okanye, unako ukufumana idilesi ukusuka kuyo nayiphi na iindleko ezithumele yona. Qaphela ukuba emva kokuba umqokeleli wetyala efumene isicelo sakho esibhaliweyo sokuyeka ukukubiza, banokuqhagamshelana nani ixesha elilodwa lokuba bakuxelele oko baceba ukwenza okulandelayo.
Uphikisana netyala.
Unelungelo lokuphikisana nokuqinisekiswa kwetyala ukuba awukholelwa ukuba ngowakho. Kanye nje nesicelo sakho sokuyeka ukunxibelelana, kuya kufuneka wenze le sicelo ngokubhala. Xa umqokeleli efumana ingxabano yakho, kufuneka ukuba athumele ubungqina bentyala okanye ayeke ukudibanisa nawe. Qaphela ukuba ukuba umqokeleli uthumela ubungqina bentyala, unokuqalisa kwakhona umsebenzi wokuqokelela. Ukulandela uxwebhu lokuyeka kunye nokukhuphela iincwadi kunokunqanda ukuqokelela amatyala kwiifowi eziqinisekisiweyo.
Hamba ummeli.
Ukuba iifowuni zokuqokelela ityala kukubangela ukuxhatshazwa okanye uxinzelelo olukhokelela kwiibhili zonyango okanye ekuchaphazela umsebenzi wakho, unokuba netyala, ngakumbi ukuba umqokeleli wenze into engekho mthethweni. Qinisekisa ukuba ugcina amanqaku encoko yakho kunye nomqokeleli kwaye uqhagamshelane nommeli wamalungelo wabathengi ukuze ufumane ukuba unayo ityala.
Bika kubaphathi.
Unokukhalaza malunga nabaqokeleli berhafu abahlaselayo nabahlaselayo kwiFTC kunye neCFPB. Izikhalazo ezaneleyo malunga nomqokeleli othile, isenzo somthetho singathathwa malunga nesebe eliqokelelwayo.